Privacy policy

PRIVACY POLICY — Aura Living
Last updated: May 2025

Aura Living operates auraaliving.net. This policy explains how we collect, use and protect your information.

INFORMATION WE COLLECT
- Name, email, phone, billing/shipping address
- Payment info (processed securely via Shopify — we never store card details)
- Order history and transaction details
- Device info: IP address, browser type, pages visited
- Messages you send us

HOW WE USE YOUR INFORMATION
- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer support
- Send marketing emails (unsubscribe anytime)
- Improve our website

SHARING YOUR INFORMATION
We do not sell your data. We share only with:
- Shopify (our platform)
- Shipping carriers (to deliver orders)
- Payment processors (secure transactions)

YOUR RIGHTS (Canada — PIPEDA)
- Access your personal information
- Correct inaccurate information
- Withdraw marketing consent
- Request data deletion

Email hello@auraaliving.net to exercise any rights.

DATA SECURITY
SSL encryption + Shopify's PCI-DSS compliant payment processing.

Contact: hello@auraaliving.net | auraaliving.net | Canada